Our Member Service

Members Rate Our Service Top-Notch

Providing members a quality service experience is extremely important to us--and we know it is important to you, too. Monthly, we ask members to rate their service experience on a scale of 1 to 10, with 10 being Extremely Satisfied. Throughout 2020, more than 84% of members gave their service experience top ratings of 9 or 10!

What Members Are Saying....

Here is a sampling of comments received on recent member surveys:

       -The mobile app makes it easy wherever I go! Thank you, Westerra!  -Brian 

      - When anyone asks who I bank with, I always tell them about Westerra Credit Union.  I always
             have a positive experience, whichever branch I visit!  -John

      - When I moved here from Iowa, Westerra made me feel right at home. The friendly faces and
             smiling attitudes make this credit union amazing!  - Laura
      - I have been with the Credit Union since 1964 when they helped me when I was a single mother
            with financial needs. We financed our house with you. (Paid off several years ago.)   -Edith

Our Value PropositionLow fees and top-notch service—we make it easy to choose Westerra!—drives a focus on ensuring we provide an exceptional service experience, have lower and fewer fees than other financial institutions in the Denver metro area, and make it easy for you to do business with us.  Please tell your friends and family about the value of Westerra membership!

Read what members are saying about Westerra.
Please tell us what you value most about Westerra.